Privacy Policy
Overview
We recognise that your privacy is very important and that you have a right to control your personal information. Our policy for dealing with any personal information that you might disclose to us while visiting this Website is explained below.
Why we collect information
We use your data to provide and improve the Service. This information enables us to personalise and improve our service and in particular to provide offers that are of greater interest, relevance or benefit to you. By using the Service, you agree to the collection and use of information in accordance with this policy.
what type of information we collect
Personal Information is information or an opinion about an identified individual or an individual who is readily identifiable (whether or not the information or opinion is true and/or recorded in a material form). The types of Personal Information that we collect from you depend on the types of dealings you have with us and may include, but is not limited to, any or all of the following information about you: your name; your address; your email address; your phone numbers; your financial information (including bank account details); your credit information (where you authorise us to carry out credit checks); information about the device used to log on and place orders via our websites; your computer's internet protocol (IP) address; location data (where you have authorised your mobile device to send such information via privacy settings on that device); any other information you elect to upload or provide to us as part of your use of our websites and/or services.
We will not sell or trade your personal information to third parties for marketing purposes.
How we collect your information
We primarily collect Personal Information directly from you when you when you use our website to place orders for our products, or access or use our services, including when you set up a user account with us. We may also collect personal information from you when you have other dealings with us, for example if you participate in any user surveys, correspond or engage with us (whether by telephone, email, mail or via social media channels), including where you send us any complaints or queries about our products and services or otherwise provide us with feedback.
We also collect information automatically through your use of our website and services. This includes your computer’s internet protocol (IP) address [and information we receive from devices you use when you use our websites or access or use our services, including from third party providers such as Google Analytics. We use cookies, web beacons, unique identifiers and similar technologies to collect information regarding your interaction with our websites. When you use our websites and/or our services, or order products from us, details may be recorded about your use and usage history.
We may also collect your personal information from third parties if you have consented to this.
By using our Online Services, you consent to the use of cookies.
When you click on links on our sites that take you to third-party websites, you will be subject to that third-party's privacy policies. While we support the protection of privacy on the internet, we cannot be held responsible for the actions of any third-party websites. Google and other third parties collect data about traffic to this site via advertising cookies and identifiers. This enables us to display ads on other sites that are relevant to you, based on your previous visits to this site. If you would like to prevent your data from being used by Google Analytics, please click here.
Accessing + correcting your personal information
Under the Privacy Act (1988) individuals are able to access any information pertaining to them that Ratio Cold Brew has collected. Ratio Cold Brew is obliged to provide this personal information which has been collected, used or disclosed. If you have any queries, problems or complaints relating to your privacy or would like to access your personal information held by us, please contact us at ratio@ratiocoldbrew.au
Changes to the privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Last updated: 08.10.2024